Apple says some new iPhone xiv and iPhone 14 Pro owners may experience iMessage and FaceTime issues later on setting upward their phone out of the box. This article outlines some potential issues and how to resolve them.

iphone 14 pro box
Co-ordinate to Apple tree, some people with new ‌iPhone 14‌ models may be facing iMessage and ‌FaceTime‌ activation issues after setting up their phone. Some of the problems encountered may include:

  • Inability to receive iMessages or ‌FaceTime‌ calls.
  • Seeing a greenish message bubble instead of a blue chimera when sending a message to another Apple device.
  • Conversations in Letters showing upward in 2 separate threads instead of ane.
  • Recipients seeing your messages coming from the wrong business relationship, for example from your email address if yous had selected your telephone number.

Update Your iPhone fourteen Software

Apple tree says the simplest way to resolve these bug is to update your ‌iPhone 14‌ to iOS xvi.0.ane. The update is now bachelor for all ‌iPhone 14‌ models. To update your device, follow these steps. If y'all become a notification on your device that says an update is available, tap Install Now. You can likewise follow these steps:

  1. Plug your device into a ability outlet using a Lightning cablevision and power plug, and make sure you lot're connected to a Wi-Fi network.
  2. Launch the Settings app.
  3. Tap General, then tap Software Update.
  4. Tap Download and Install.
  5. Enter your passcode if prompted to exercise so.

iphone 14 iphone 14 plus in hand feature

If You're Still Having Issues Afterwards Updating

If after updating to iOS xvi.0.i you are still experiencing problems, here are a few other steps you tin can endeavour that may resolve things.

  1. In the Settings app, tap Cellular/Mobile Information. Brand sure that your phone line is turned on. If y'all utilise multiple SIMs, make sure that the phone number you want to utilise is selected and turned on.
  2. Become to Settings -> Messages, then tap Send & Receive.
  3. Tap the phone number that y'all want to use with Messages.
  4. Go Back to the main Settings carte, and then tap FaceTime.
  5. Tap the phone number that y'all want to use with ‌FaceTime‌.

If none of the above works, you may demand to restore your device to iOS 16.0.1 by connecting to a Mac or PC to set the bug and fully activate your new iPhone.

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